سياسة الاسترجاع

Exchanges

We have a 30-day exchange policy, which means you have 30 days after receiving your item to request a exchange. 

To be eligible for a exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

DELIVERY COMPANY WILL CHARGE YOU DELIVERY AGAIN FOR EXCHANGE

To start a exchange, you can contact us at help@chloestouch.com.


You can always contact us for any exchange question at help@chloestouch.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

REFUND 

Full refund for products that are damaged ONLY.